Photo Recover&Restore Privacy Policy
Effective Date: October 22, 2025
Welcome to Photo Recover&Restore (hereinafter referred to as the "App"). We understand the importance of personal information security and are committed to implementing strict security measures to ensure that your personal information is properly protected. This Privacy Policy is intended to clearly and comprehensively explain how we collect, use, store, and share your personal information when you use this App, and to explain your related rights.
Important Note: Please carefully read and thoroughly understand this Privacy Policy before using this App. If you disagree with this Policy, please immediately cease using this App. By continuing to download, install, or use this App, you acknowledge that you fully understand and consent to our collection, use, storage, and sharing of your personal information in accordance with this Policy.
I. How We Collect and Use Your Information
The core function of this App is to help you recover accidentally deleted photos, videos, audio files, and other files. To enable this feature and provide you with secure services, we collect and use the following information to the minimum necessary level:
Information Necessary for Core Functionality
Storage Permissions: When you use the file scan and restore feature, we need access to your device's storage. This is an absolute prerequisite for providing you with core services.
Device Information: To ensure the secure operation, compatibility, and stability of the app, we automatically collect information such as your device model, operating system version, system language, screen resolution, mobile network operator, and unique device identifiers (such as Android ID, IMEI, and IMSI).
Information Collected to Provide Services and Optimize Your Experience
Log Information: When you use this app, we automatically collect detailed information about your use of our services and store it as network logs, including access date and time, service failure information, and app interaction logs.
Network Information: To request online services (such as loading ads), this app may access the network and obtain your IP address and network type (e.g., Wi-Fi, 4G).
Information Collected Through Third-Party SDKs
To ensure the provision of this app's services, we have integrated third-party advertising SDKs (such as Google AdMob). These SDKs may collect and use your information, including:
Ad impression and click data
Device identifiers
Coarse location information
App usage and interaction data
We strictly adhere to laws and regulations and our agreements with users and use the collected information for the following purposes. If we use your information beyond the purposes listed below, we will provide you with further information and obtain your consent.
Providing Services: We use storage permissions and device information to perform core file scanning and recovery functions.
Product Optimization and Development: We analyze collected logs and usage data to diagnose crash causes, optimize app performance, and develop new features.
Displaying Ads: We use information collected through third-party SDKs to display personalized ads.
Security: We use device information and log information for security prevention and fraud detection, ensuring the security of the products and services we provide to you.
Fulfilling Legal Obligations: We comply with applicable laws and regulations, court orders, or other legal process.
II. Sharing, Transfer, and Public Disclosure of Information
We recognize the importance of your personal information and are committed to strictly limiting its sharing, transfer, and public disclosure. We will only process your information in the following specific circumstances for the explicit, lawful, and necessary purposes described in this policy.
Third-Party Sharing
We do not sell your personal information. To provide you with services, optimize your product experience, and ensure service security, we may share anonymized or non-identifiable information with the following authorized partners:
Advertising Partners: To operate this app, we have integrated third-party advertising SDKs (such as Google AdMob). To enable targeted ad delivery and effectiveness measurement, we may share your device identifiers (such as AAID), coarse location information (based on IP address), and ad interaction data (such as clicks and impressions) with these partners. These partners have separate privacy policies, which we recommend you read. You have the right to opt out of personalized advertising through your device settings.
Data Analysis and Service Optimization Partners: We use third-party data analytics services (such as Firebase Analytics and Google Analytics) to help us analyze app usage, diagnose crashes, and optimize product performance. These service providers may collect your device information, app usage logs, and interaction behavior (all anonymized) to generate aggregated statistical analysis reports. These reports do not contain any information that personally identifies you.
The privacy policies for third-party services are as follows:
Google Play Services
https://policies.google.com/privacy?hl=en
Firebase
https://firebase.google.com/support/privacy/
Google Admob
https://transparency.google/our-policies/product-terms/google-admob/
https://www.facebook.com/about/privacy
Pangle
https://www.pangleglobal.com/privacy
Topon
https://www.toponad.com/en/privacy-policy
Transfer of Information
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
With your prior explicit consent: We may transfer your personal information to other parties with your explicit consent.
Corporate Reorganization or Merger: In the event of a merger, acquisition, asset transfer, or similar transaction, your personal information may be transferred as part of such transaction. We will ensure that such information is subject to this Privacy Policy at the time of transfer. If the recipient changes the purpose or manner of processing your personal information, they must obtain your explicit consent again.
Public Disclosure of Information
We will disclose your personal information publicly only in the following circumstances, and only to the extent necessary:
Fulfilling Legal Obligations: If we believe disclosure is necessary to comply with applicable laws and regulations, or to respond to requests from judicial, administrative, or other legal processes (such as subpoenas or court orders), we may disclose your personal information in response to their requirements.
Protecting Rights and Safety: We may disclose your information to the extent reasonably necessary to protect the rights, property, and safety of us, our users, or the public. This includes exchanging information with other companies and organizations to enforce our Terms of Service, investigate potential fraud, or address security or technical issues.
Based on Your Choice: We may disclose your designated personal information publicly based on your active choice or authorization.
Disclaimer
Please note that, in accordance with relevant laws, regulations, and national standards, we may share, transfer, or publicly disclose your personal information in the following circumstances without obtaining your prior authorization or consent:
Related to fulfilling our obligations under laws and regulations;
Directly related to national security and defense security;
Directly related to public safety, public health, or major public interests;
Directly related to judicial or administrative law enforcement procedures such as criminal investigation, prosecution, trial, and enforcement of judgments;
To protect your or another individual's vital legitimate rights and interests, such as life and property, but obtaining their consent is difficult;
Personal information you have voluntarily disclosed to the public;
Personal information collected from lawfully disclosed information, such as legitimate news reports or government information disclosure channels.
Under the GDPR, the legal basis for processing personal data in some of the above circumstances (such as legal requirements) is fulfilling legal obligations or protecting major public interests.
III. Your Rights (Under the GDPR)
Under the EU General Data Protection Regulation (GDPR), you, as a data subject, have a number of rights. We are committed to respecting and safeguarding your exercise of these rights in a transparent and timely manner.
You have the following rights:
Right of access: You have the right to request confirmation from us as to whether we are processing your personal information and to obtain a copy of that information and the details of the processing.
Right to rectification: You have the right to request that we promptly correct inaccurate or incomplete personal information about you.
Right to erasure (right to be forgotten): Under certain conditions (for example, if the data is no longer necessary for the purposes for which it was collected, you have withdrawn your consent, and there is no other legal basis for doing so).
Right to restriction of processing: In certain circumstances (for example, if you dispute the accuracy of the data, or if the processing is unlawful but you object to its erasure), you have the right to request that we temporarily restrict the processing of your personal information.
Right to data portability: You have the right to receive personal information that you actively provide based on consent or a contractual agreement, and where processed by automated means, in a structured, commonly used, machine-readable format and, where technically feasible, transmit it to another controller.
Right to object: You have the right to object to processing of your data based on our legitimate interests or for purposes of public interest, on grounds relating to your particular situation. You also have the absolute right to object at any time to the processing of your personal information for direct marketing purposes (including profiling).
Right to Withdraw Consent: If the processing is based on your consent, you have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
Exercising Your Rights
To exercise any of the above rights, or to raise questions about our data processing activities, please contact us using the contact information provided at the end of this Policy. To protect the security of your information, we may need to take reasonable steps to verify your identity before acting on your request.
Right to Complain to a Supervisory Authority
If you believe that our processing of your personal information infringes the GDPR, you have the right to lodge a complaint with the data protection supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
IV. Data Storage and Security
Storage Locations
We operate globally, so your personal information may be processed and stored outside of your country.
When conducting cross-border data transfers, we ensure appropriate safeguards, including but not limited to:
EU-approved standard contractual clauses
Adequacy assessments for the country/region where the data is received
Other legally permitted transfer mechanisms
Data Retention
We will retain your personal information only for the period necessary to fulfill the purposes outlined in this Privacy Policy, adhering to the following principles:
Determine the necessary retention period based on business needs
Comply with the minimum retention period required by relevant laws and regulations
Securely delete or anonymize the data after the expiration of the retention period
Security Protection
We implement industry-standard technical and organizational security measures to protect your personal information:
Implement encryption technology to protect data transmission and storage
Establish a strict access control system
Conduct regular security audits and vulnerability remediation
Provide employee privacy protection training
Security Incident Response
If a personal information security incident occurs, we will, in accordance with applicable legal requirements:
Take timely remedial measures
Report to regulatory authorities within the legally prescribed timeframe
We will continuously evaluate and improve our security measures to address evolving security threats.
V. Updates to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices, laws, regulations, or regulatory requirements. The updated version will be posted on this page, and the "Effective Date" at the top will be updated.
Major changes include, but are not limited to, the following:
Major changes to our service model
Major changes to the purpose, method, or type of personal information processing
Changes to the primary recipients or purposes of data sharing, transfer, or public disclosure
Major adjustments to the methods for exercising your rights
Changes to our contact information or complaint channels
We recommend that you review this policy regularly to stay updated on our latest privacy practices.
VI. Controls on Your Device
Your mobile device provides a variety of privacy controls to help you manage the use of your personal information:
Ads Preferences
You can opt out of interest-based advertising through your device settings:
Android devices: Visit the "Ads" section in "Google Settings" and select "Opt out of ads personalization."
iOS devices: Under the "Privacy & Security" menu in "Settings," find "Apple Ads" and turn off "Personalized ads."
Location Information Management
You can control the collection of location information through the following paths:
Android devices: Manage location permissions for apps in "Settings" → "Location."
iOS devices: Manage location permissions for each app in "Settings" → "Privacy & Security" → "Location Services."
VII. Contact Us
If you have any questions, comments, or suggestions about this Privacy Policy, wish to inquire about how we handle your personal information, or wish to exercise your data subject rights under the law, please contact us through the following means:
Email: [email protected]